FREQUENTLY ASKED QUESTIONS

What are Ambulatory Surgery Centres?

Ambulatory surgery centers (ASC) are also known as outpatient surgery centers or same day surgery centers. Medical facilities where surgical procedures not requiring an overnight hospital stay are performed are sometimes called surgicenters. Such surgery is commonly less complicated than that requiring hospitalization.
An ASC is a health care facility that specializes in providing surgery, including certain pain management and diagnostic (e.g., colonoscopy) services in an outpatient setting. Overall, the services provided can be generally called procedures. In simple terms, ASC-qualified procedures can be considered procedures that are more intensive than those done in the average doctor’s office but not so intensive as to require a hospital stay. An ambulatory surgery center and a specialty hospital often provide similar facilities and support similar types of procedures. The specialty hospital may provide the same procedures or slightly more complex ones and the specialty hospital will often allow an overnight stay.

Why is outpatient surgery becoming more popular?

The outpatient surgery (or day surgery) first started in Phoenix, Arizona USA. Since then, it has proliferated nationwide in USA and in several countries worldwide. Advanced surgery techniques utilising key-hole incisions and better anaesthetics now allow patients to be more alert sooner after a procedure, thereby reducing recovery time significantly and making hospitalisation unnecessary. This means patients can save on hospitalisation costs. Surgeries in ASCs span for a couple of hours, and most patients may return home on the same day. These are the reasons why well-informed patients in Singapore and the region are increasingly opting for ASCs like Novena Surgery for hassle-free, affordable procedures and a speedy recovery.

Why should I patronise Novena Surgery?

Novena Surgery aims to bring outpatient ambulatory care in the region to greater heights. Enjoy a convenient, seamless and cost-effective alternative to hospitals. Our ambulatory care centre is centrally located at Novena Medical Center and our patients look forward to highly personalised and professional care in a warm and cosy environment that is conducive for a speedy recovery. Prompt and hassle-free scheduling, modern technology and equipment, and the warmth of our experienced professionals are some reasons why Novena Surgery is the choice of many Surgeons/ Doctors and patients alike.

What kind of procedures does Novena Surgery perform?

• Colorectal Surgery
• Dental Surgery
• Ear-nose-throat Surgery
• Endoscopy
• General Surgery
• Gynaecology
• Hand Surgery
• Liposuction
• Micro-reconstruction Surgery
• Oral Surgery
• Orthopaedic surgery
• Plastic Surgery
• Urology
• Others

How long will my procedure and recovery take?

Your surgeon will advise you on recovery time.

When can I be discharged?

Our staff will monitor you closely during your recovery period. Your Surgeon will assess your suitability for discharge.

What are costs like at Novena Surgery?

Novena Surgery provides excellent ambulatory care at competitive rates. For inquiries, click here to contact us.

What if I require an overnight stay?

Novena Surgery is a day and short-stay healthcare facility.
Patients are closely monitored and safety is never compromised. Patients are only discharged when they have recovered suitably. We allow recovery stays for up to 23 hours, if required.

What are the accepted insurances?

The following insurance policies are accepted – BUPA, AETNA, CIGNA, INTERNATIONAL SOS and etc. For more details, please contact our friendly Patient Relation Executive at +65-6254 9331.

How will I know what special care is needed following my surgery?

Before discharge, our professional nurses at Novena Surgery will provide you with instructions specific to your surgery. Important telephone numbers will also be provided so that you may contact the relevant party that can address any concerns you may have. You can always call us at +65 6254 9331 if you have any questions.

What can I expect upon checking in for surgery?

Please view our Patients section for information on what you can expect upon your check in at Novena Surgery.

How many people can accompany me for the surgery?

We advise that at least one reliable relative or friend is present to accompany you home after your procedure.